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FAQ

  • How long is the delievery time?

    12/2/2009

    For standard machine, it would be 30 days;

    For non-standard machines customized according to client's specific requirements, it would be 45 to 60 days.

  • Can we pay by L/C? Can we pay by credit card, pls?

    12/2/2009

    We accept both T/T and L/C payment, but do not accept Credit Card.

  • Do you quote on FOB or CIF basis, pls?

    12/2/2009

    We really prefer to quote on EXW basis, subject to T/T payment. By this way, the quotation will be offered very soon, which saves us time.

    If on FOB or CIF basis, we need more time to check other charges for O/F, LCL, haulage, customs declaration, DOC, warehouse, commercial inspection, fumigation, etc. By this way, the quotation will be offered quite late.

  • How much are the machines?

    12/1/2009

    We offer a wide range of brush making machines, the prices vary accordingly.

    We also customize machines according to clients' specific requirements, thus we suggest client contact our salesman directly at sales@brush-machine.com and specify his requirements as detailed as possible, so that our salesman will be able to reply accordingly, with correct prices and relevant ter..
  • Do you use step motor or servo motor, pls?

    12/1/2009

    We use step motor by default, also we could use servo motor instead, if required by clients.

  • How many programs can the computer save?

    12/1/2009

    Generally, it saves totally 84 programs for making different brushes. However, pls contact us for confirmation for specified machines.

  • On the sreen, can you use other languages, besides English and Chinese?

    12/1/2009

    Yes, besides English and Chinese, we could also use other languages as required by client.

  • Are there different sizes for machine head?

    12/1/2009

    Yes, there are three sizes for machine head: Big, Medium and Small.

    Big size: for bristles with length from 50mm to 120mm(after folded, outside holes);

    Medium size: for bristles with length from 35mm to 75mm(after folded, outside holes);

    Small size: for bristles with length from 10mm to 35mm(after folded, outside holes).